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Evidence Guide: ICTCLD508 - Manage infrastructure in cloud environments

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTCLD508 - Manage infrastructure in cloud environments

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to manage cloud resources

  1. Determine complex cloud computing technology resources according to business requirements, needs and cloud environment
  2. Identify and confirm business purpose, use and plan of different cloud resources according to business needs and efficiencies
Determine complex cloud computing technology resources according to business requirements, needs and cloud environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm business purpose, use and plan of different cloud resources according to business needs and efficiencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inventory and change management of cloud resources

  1. Identify tagging policy and categorise resources according to business needs
  2. Update resources according to tagging policy and build and maintain inventory of cloud resources
  3. Generate report of resources based on category
  4. Conduct maintenance with resources in specific category
  5. Document resource tagging and inventory management according to business needs
Identify tagging policy and categorise resources according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update resources according to tagging policy and build and maintain inventory of cloud resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Generate report of resources based on category

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct maintenance with resources in specific category

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document resource tagging and inventory management according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Audit and change management of cloud resources

  1. Identify configuration policy for cloud resources according to business needs
  2. Enable logging of cloud-based events
  3. Collect and track changes to cloud resource configuration
  4. Apply configuration policy to resource and alert for non-conformance
  5. Utilise audit logs and determine details and changes from configuration
  6. Document cloud audit and change management configuration
Identify configuration policy for cloud resources according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enable logging of cloud-based events

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and track changes to cloud resource configuration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply configuration policy to resource and alert for non-conformance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise audit logs and determine details and changes from configuration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document cloud audit and change management configuration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitoring, logging and alarming

  1. Define capacity limits for cloud resources according to business needs
  2. Configure metrics and alarm when limits are exceeded
  3. Capture and store resource and system logs
  4. Test capacity to trigger alarms and review logs of incident
  5. Manage capacity of resource to remove alarm
  6. Document run book for actions according to configured alarm
Define capacity limits for cloud resources according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure metrics and alarm when limits are exceeded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capture and store resource and system logs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test capacity to trigger alarms and review logs of incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage capacity of resource to remove alarm

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document run book for actions according to configured alarm

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage storage lifecycle

  1. Identify data retention policy according to business needs and cloud resource
  2. Configure storage to automatically comply with retention policy
  3. Confirm that retention policy is applied to target storage
  4. Document storage configuration according to business needs
Identify data retention policy according to business needs and cloud resource

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure storage to automatically comply with retention policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that retention policy is applied to target storage

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document storage configuration according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and track complex cloud resources

  1. Document mechanisms to automate tasks as required
  2. Finalise user documentation and submit to required personnel as required
Document mechanisms to automate tasks as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise user documentation and submit to required personnel as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, and to:

monitor and manage inventory, changes and lifecycle of at least one cloud resource.

In the course of the above, the candidate must:

use cloud management console, cloud software development kits or command line tools

collect and analyse cloud and system data and adjust resources accordingly

summarise ways system operations in cloud environments can be automated to minimise manual intervention.

The candidate must demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit. This includes knowledge of:

industry technology standards used in cloud computing solutions and services

industry standard hardware and software products, their general features, capabilities and applications

purpose, benefits and features of cloud services that enable:

resource inventory and change management

performance, capacity and availability monitoring and alerting

snapshots and backups

user, service and resource permissions

access management, monitoring and auditing

system patching and update services

security mechanisms

repeatable and automated maintenance of cloud resources with:

console-based management services

software development kits

command line tools.